TERMS OF USE
ARTICLE 1 – LEGAL NOTICE
The www.asmaceuticals.com website (the “Website”) is operated by SKINIMALIST FZCO, a limited liability company duly organized under the laws of the United Arab Emirates, under the License number 6918, whose registered address is at P.O. Box 36615, Dubai, United Arab Emirates and whose paid up share capital is 10,000.00 United Emirates Arabic Dirhams.
The Website is provided to you for your personal use subject to these terms and conditions and any other rules posted on the Website.
By visiting the Website, you agree to be bound by, consent to comply with, and consent to the practices described in these Terms and Conditions which govern your access and use of the Website and all content and functionalities available on the Website accessed through the URL www.asmaceuticals.com and related domain names and mobile application.
If you wish to use our Services, you must read and agree to be bound by our policies relating to those Services. In particular, your attention is drawn to our policies relating to the terms of purchase and our Privacy Policy.
These general conditions of sale may be subject to change, the conditions applicable are those in force on the site, at the date of placing your order or purchase.
ARTICLE 2: PRODUCTS
The products governed by the present general conditions are those which appear on the website and which are indicated as sold and shipped by AsmaCeuticals. They are offered within the limits of available stocks. The characteristics of the products sold (photographs and descriptions…) are given as an indication and can vary in time. The characteristics and visuals are not contractual.
ARTICLE 3: CONTRACT
3.1 Conditions to place an order:
You declare to be at least 18 years old and to have the legal capacity or to be holder of a parental authorization allowing you to make an order or purchase online.
3.2 Steps to conclude the contract
As soon as your order is completed, an email summarizing the elements of your order will be sent to you. This one informs you, of the recording of your order. The order proves your full alignment with the Terms of Sales.
Article 4: PRICE, AVAILABILITY AND DELIVERY:
The prices displayed on the website are indicated in euros, all taxes included, excluding participation in shipping costs, the cost of processing your order and gift-wrapping costs. Your order will be accepted while stocks exist.
Each article presented on the site is normally available in our stocks. Deliveries are made to the address indicated by the customer at the time of the order.
The maximum delivery time for your order is 15 days.
The delivery time indicated at the time of the registration of the order is given only as an indication and is not guaranteed. If despite everything, one or more articles present on your order were to be unavailable, we will inform you as soon as possible.
In spite of the numerous verifications carried out regularly on our site, it is possible that a product appearing on our site presents a price error. However, these are checked during the processing of orders: if the corrected price is lower than the price displayed on our site, your article will be sent to you considering the lowest price.
Conversely, if the corrected price is higher than the one proposed on our site, we will inform you as soon as possible, and will proceed to the cancellation of your order, except if you accept the order at the new price.
Average delivery time:
EUROPE: 5/7 DAYS
INTERNATIONAL: 8/12 DAYS
The prices displayed on the website are indicated in euros, all taxes included, excluding participation in shipping costs, the cost of processing your order and gift-wrapping costs. Your order will be accepted while stocks exist.
Each article presented on the site is normally available in our stocks. Deliveries are made to the address indicated by the customer at the time of the order.
The maximum delivery time for your order is 15 days.
The delivery time indicated at the time of the registration of the order is given only as an indication and is not guaranteed. If despite everything, one or more articles present on your order were to be unavailable, we will inform you as soon as possible.
In spite of the numerous verifications carried out regularly on our site, it is possible that a product appearing on our site presents a price error. However, these are checked during the processing of orders: if the corrected price is lower than the price displayed on our site, your article will be sent to you considering the lowest price.
Conversely, if the corrected price is higher than the one proposed on our site, we will inform you as soon as possible, and will proceed to the cancellation of your order, except if you accept the order at the new price.
Average delivery time:
EUROPE: 5/7 DAYS
INTERNATIONAL: 8/12 DAYS
The prices displayed on the website are indicated in euros, all taxes included, excluding participation in shipping costs, the cost of processing your order and gift-wrapping costs. Your order will be accepted while stocks exist.
Each article presented on the site is normally available in our stocks. Deliveries are made to the address indicated by the customer at the time of the order.
The maximum delivery time for your order is 15 days.
The delivery time indicated at the time of the registration of the order is given only as an indication and is not guaranteed. If despite everything, one or more articles present on your order were to be unavailable, we will inform you as soon as possible.
In spite of the numerous verifications carried out regularly on our site, it is possible that a product appearing on our site presents a price error. However, these are checked during the processing of orders: if the corrected price is lower than the price displayed on our site, your article will be sent to you considering the lowest price.
Conversely, if the corrected price is higher than the one proposed on our site, we will inform you as soon as possible, and will proceed to the cancellation of your order, except if you accept the order at the new price.
Average delivery time:
EUROPE: 5/7 DAYS
INTERNATIONAL: 8/12 DAYS
The prices displayed on the website are indicated in euros, all taxes included, excluding participation in shipping costs, the cost of processing your order and gift-wrapping costs. Your order will be accepted while stocks exist.
Each article presented on the site is normally available in our stocks. Deliveries are made to the address indicated by the customer at the time of the order.
The maximum delivery time for your order is 15 days.
The delivery time indicated at the time of the registration of the order is given only as an indication and is not guaranteed. If despite everything, one or more articles present on your order were to be unavailable, we will inform you as soon as possible.
In spite of the numerous verifications carried out regularly on our site, it is possible that a product appearing on our site presents a price error. However, these are checked during the processing of orders: if the corrected price is lower than the price displayed on our site, your article will be sent to you considering the lowest price.
Conversely, if the corrected price is higher than the one proposed on our site, we will inform you as soon as possible, and will proceed to the cancellation of your order, except if you accept the order at the new price.
Average delivery time:
EUROPE: 5/7 DAYS
INTERNATIONAL: 8/12 DAYS
4.1 Exchange Policy: Online shopping:
If, for any reason, you are not satisfied, please contact us within 30 days of the delivery date to arrange for an exchange of unused items. The receipt for the item and its original packaging are required for any exchange. Please note that any modified or used item cannot be exchanged.
Shipping costs for returns are the responsibility of the customer, unless otherwise agreed upon. If you wish to cancel an order that has already been shipped to you, please note that the shipping charges remain applicable.
ARTICLE 5: PAYMENT
5.1 On the site:
5.1.1 Payment by credit card and PayPal:
You can pay for your order by credit card. The cards must be international bank cards. In case of payment by credit card, the amount of your order is debited at the same time of the validation of your order. We also offer payment via PayPal.
In case of delivery of an item that does not conform to your order or has been damaged during transport, please contact us by filling out the form in the section Contact Us upon receipt of the package.
In case of reception of a damaged or non-conforming product, a photo will be requested, we commit ourselves to return a replacement product. The exchange will be made upon receipt of the damaged product, in its original packaging.
If we agree to replace a damaged or non-conforming product to your order, you must return the product to us within 15 days of the date we confirm that we will replace it. If you fail to return the damaged or non-conforming product within the said 15-day period, we reserve the right to debit the credit card used for your order with an amount equivalent to the price of the damaged or non-conforming product that you did not return. In this case, a second sale under suspensive condition will be considered to have been made by us. This condition precedent will be satisfied if at the end of the 15 days following the date on which we have sent you a replacement product, the damaged or non-conforming product has not been returned to us.
ARTICLE 6: OWNERSHIP:
Our company expressly reserves ownership of the goods delivered until full payment of the price in principal, and interest if any. The goods will remain the property of the selling company until the integral payment of their price, but the purchaser will become responsible for them as of the hour of material handing-over, the transport of possession involving risks.
ARTICLE 7: WEBSTIE ACCESS LICENSE:
We grant you a limited license to access and use the site for your personal use. This license does not allow you to use, for sale or for any other commercial use, this site or its contents (listed products, descriptions, prices, downloading or copying of information on behalf of another merchant, use of data, software, sound clips, graphics, images, texts, photographs, tools). Under no circumstances are you allowed to download or modify all or part of this site without our express written permission. This site or any part of this site may not be reproduced, copied, sold or exploited for commercial purposes. You must not use any technique to copy any trademark, logo or other information (including images, text, designs) owned by us without our express written consent. You may not our brand or company without our express written consent. Any unauthorized use will make an end to the license we have granted you.
ARTICLE 8: PROTECTION OF PERSONAL INFORMATION:
We are committed to protecting your personal data. All personal data concerning you that we have collected are treated with the strictest confidentiality, in accordance with the provisions of our personal data protection policy.
ARTICLE 9: IP AND CONTACT:
If you believe that any content appearing on our site is likely to infringe any of your intellectual property rights, or if you have a question concerning our site, you can write to us.
ARTICLE 10: JUSTIFICATION AND ANTI-FRAUD:
As part of our fight against fraud and to ensure the smooth delivery of packages we can make various automatic checks on the elements provided, such as billing, delivery and bank details. To validate your order and to be able to ship it as soon as possible, we may ask you for proof of address and a copy of your ID.
ARTICLE 10: PRIVACY POLICY
Article 10.1: Collection of data
The data collected on the website are strictly reserved for internal use. All personal information collected is necessary for:
- The execution of the contract we have concluded with the customer
- The provision of services that you have requested (e.g. newsletter…)
- The respect of the legal obligations (ex: invoicing)
They are kept for the time necessary to achieve these purposes. They can only be transmitted to external service providers for the above-mentioned purposes or as part of the security of our tools.
Article 10.2: Profiling
When we send or display personalized communications or content, we may use certain techniques known as “profiling”. This is a form of automated processing of personal data that consists of using this data to evaluate certain aspects of the data subject, to analyze or predict his or her interests, behavior and other attributes, including personal preferences, interests, behavior, location, and movements of that individual.
We collect this data and analyze it to assess and predict your personal preferences and/or interests. This analysis then allows us to send or display communications and/or content tailored to your interests/needs. You have the right to object to this profiling by contacting our data protection officer.
Article 10.3: Your rights
You have the right to object to any commercial prospecting by contacting our Data Protection Officer at the above address.
You may request the deletion of information about you that is inaccurate, incomplete, ambiguous, outdated or whose collection, use, communication or storage is prohibited and withdraw your consent to the collection of information about you at any time when the processing requires your consent.
Article 10.4: Special provisions
The deletion of your personal data will entail the deletion of your loyalty account within the site www.asmaceuticals.com